Delivery and Returns
Three ways to get your order: catch a van, collect from a counter, or have it shipped.
Valley van delivery
Our vans cover the Phoenix metropolitan area on daily routes, carrying the stock barbers reach for most. If your shop sits on a route, this is the quickest option available and usually same day. Phone the store to find out which route covers you.
Store pickup
Order, then collect from whichever of the three counters suits you. Ring ahead and the team will have it bagged and ready rather than making you wait at the counter.
Shipping
We ship anywhere in the continental United States. The shipping charge depends on the value of the items in your order, and checkout shows it before you pay. Orders placed before 2pm on a business day are picked the same day wherever stock allows.
| Items in the order | Shipping |
|---|---|
| $0 to $49.99 | $14.99 |
| $50 to $249.99 | $19.99 |
| $250 and up | $29.99 |
Sales tax
Arizona sales tax of 8.8% is added at checkout to every order, whether it is collected, delivered or shipped. Tax is charged on the items after any promo code, not on the delivery or shipping charge.
| Method | Cost | Typical timing |
|---|---|---|
| Valley van | Free on qualifying orders | Same day on route |
| Store pickup | Free | Same day |
| Standard shipping | $14.99 to $29.99 by order value | 2 to 5 business days |
Returns
All sales are final. We do not offer refunds or exchanges on any order, whether it was bought at a counter, delivered by van, or shipped.
Faulty tools and warranty
Every tool we sell carries the manufacturer warranty that came with it, and those terms differ between brands. If something fails, contact us with the model and what happened. We will identify the applicable warranty and handle the claim with the manufacturer on your behalf.