Things Barbers Ask Us
Do you deliver to barbershops?
Yes. Three vans run routes across the valley every day carrying the stock that moves fastest: blades, guards, capes, oil, spray and the popular tools. Call the store and ask when one is scheduled near your shop.
Can I pick up an order in store?
Call ahead with what you need and the counter team will set it aside. It will be waiting when you arrive, which beats hunting the shelves between clients.
Do you price differently for shops buying in volume?
We do. If you are ordering regularly or buying in quantity for a whole shop, phone in rather than working off the listed prices. Ask for account pricing.
Which blade fits my clipper?
Blade fitment varies by model and it is easy to order the wrong one. Tell us the make and model you run and we will confirm the right part before you buy it.
What happens if a tool arrives faulty?
Get in touch within 30 days of receiving it. Warranty terms are set by each manufacturer and differ between brands, so the team will tell you which terms cover your tool and take the claim from there.
Can I return something I ordered by mistake?
Unopened product in resalable condition can go back within 30 days. Blades, razors and anything that touches skin cannot be returned once opened, for reasons of basic hygiene. Full detail sits on the delivery and returns page.
Do you carry brands that are not listed?
Often, yes. The site shows what is catalogued, not everything that passes through the stores. If you cannot find something, ask.